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AI not asking qualification question
After 14th Nov, AI stopped asking qualification question. It sends out the initial message. but after a lead replies positively, AI stops asking qualification question. But it still follow ups even if the lead replies. If you test it manually by adding to the workflow then it works fine. Super weird after the update. AW definitely need to thoroughly test/QA before deploying the new update.
When you create an AI
A bug with the create button seen here: https://prnt.sc/4occeOx7Ri4X When you press Next, it doesn’t work for the first time and when you press it twice, it creates 2 bots :) Nothing major, but why not fix it :))) Please send an email at am@automateclients.io if you need more info, or fix the bug :)
Initial Text Always Sending
There is an initial text that is always sending out from the AI that you can’t remove for some reason. Unsure as to why this is happening or if there’s any way to prevent this from happening. I believe this is super common from what I’ve heard with support so I won’t attach a screenshot
Unable to delete inactive sub-accounts
Hey guys, I am trying to delete some sub-accounts to clean my interface, but it shows an error message when I try to delete them.
Custom task "Appointment Booked Failed" when follow-up off
Hi team! Quick heads-up: when we toggle on the “turn off post-booking follow-ups” in step 3 “Booking”, this gives us an error in the test environment: « Failed to invoke TURN_OFF_FOLLOW_UPS after 3 attempts: Lambda reported an error. » But when it’s turned off, it works perfectly fine. Keep going, it’s awesome!
Failed to turn off follow ups error
This has happened twice now during testing. It has also failed a bug test once saying it took too long to send a message or something along those lines.