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Image & Attachment Support — Read Incoming Images + Send Images/Attachments

The problem:


In the home remodeling niche (and honestly most home services), leads constantly send photos of their property or project — "here's my kitchen," "this is the bathroom we want to redo," etc. Right now the AI can't see or interpret these, which kills conversation momentum at exactly the moment the lead is most engaged. GoHighLevel's AI employee already handles this, so it's becoming table stakes.

Feature request — two parts:

1. Read/analyze incoming images
When a lead sends a photo, the AI should be able to analyze it and respond contextually ("Got it — looks like a galley kitchen, roughly 10x12? That's a great candidate for an open-concept remodel..."). Even basic image understanding would keep the conversation flowing naturally instead of the AI ignoring or fumbling the message.

2. Send images/attachments in conversation
Let us upload a library of assets (past project photos, case studies, PDFs, brochures) that the AI can send in the right situations:

  • Lead asks "can I see your previous work?" → AI sends 2-3 relevant project photos

  • Lead asks about process or pricing → AI sends a case study or one-pager

  • Follow-up sequences → ability to include images/memes, which consistently get better response rates than text-only bumps

Why it matters:
Visual context is core to how remodeling leads communicate. Being able to receive AND send visual content would meaningfully improve engagement, booking rates, and how human the AI feels — and it closes a gap with competitors that already offer this.

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